Personal data we process
We process your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:
– First and last name
– Email address
– Data about your activities on our website
Unique and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. Therefore, we advise parents to be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, don’t hesitate to get in touch with us via our contact page, and we will delete this information.
For what purpose and on what basis do we process personal data
We process your personal data for the following purposes:
– To be able to call or email you if this is necessary to be able to carry out our services
We do not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems without involving a person (for example, an employee of ours).
How long do we store personal data
We do not store your personal data longer than is strictly necessary to achieve the purposes for which your information is collected.
Sharing personal data with third parties
We do not sell your information to third parties, and we will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.
Cookies, or similar techniques, that we use
Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below is an overview:
Function: Analytical cookie that measures website visits
Retention period: 26 months
View, modify, or delete data
You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by us, and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organisation mentioned by you. You can send a request for access, correction, deletion, or data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to our email address which you can find on our contact page. To ensure that your request for access has been made, we ask you to send a copy of your proof of identity with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible but within four weeks. We would also like to point out that you can file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
We take the protection of your data seriously and respond appropriately to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your information is not properly secured or there are indications of abuse, please contact our customer service or via our contact page.
We have taken the following measures to protect your personal data:
– TLS (formerly SSL) We send your data via a secure internet connection. You can see this in the address bar ‘HTTPS’ and the padlock in the address bar.
– DKIM, SPF, and DMARC are three internet standards that we use to prevent you from receiving emails on our behalf that contain viruses, are spam, or are intended to obtain personal (login) data.